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Concept

An automated Request for Quote (RFQ) information chasing system represents a fundamental infrastructural shift in how institutional trading desks manage liquidity sourcing and price discovery. At its core, this system is an operational engine designed to systematize and accelerate the flow of communication and data between a buy-side trader and multiple liquidity providers. The process of manually managing dozens of bilateral conversations, tracking response times, and collating disparate quote data is an exercise in managing cognitive load and operational friction.

An automated system codifies these interactions, transforming a high-touch, error-prone workflow into a deterministic, data-driven process. It operates as a specialized communication and data aggregation layer, sitting logically between the trader’s intent and the external network of dealers.

The system’s primary function is to inject discipline and velocity into the price discovery process. When a trader initiates a request for a complex financial instrument, such as a multi-leg options spread or a large block of an illiquid asset, the system broadcasts the inquiry to a pre-configured set of dealers. From that moment, it becomes the central nervous system for the entire interaction. It logs the initial request, monitors each dealer’s response status in real-time, and, most critically, executes a pre-defined “chasing” protocol.

This protocol is a set of rules that governs when and how the system should prompt non-responsive or slow-to-respond dealers for their quotes. This action of “chasing” is where the automation delivers its most immediate value, by compressing the time it takes to assemble a complete, competitive picture of the available liquidity.

Understanding this system requires looking beyond simple task automation. It is a mechanism for enforcing a structured data collection process upon an inherently unstructured set of human and machine interactions. Each quote, each response time, and each “chase” notification becomes a data point. This data provides a clear, auditable trail of the entire quoting process, which is invaluable for post-trade analysis and best execution compliance.

The system’s architecture is therefore predicated on three pillars ▴ robust messaging capabilities to handle the high-throughput of quote traffic, a state management engine to track the lifecycle of each RFQ, and a rules engine to execute the chasing logic with precision. It transforms the trader’s role from a logistical coordinator into a strategic decision-maker, focusing their attention on the final quote selection rather than the mechanics of its collection.


Strategy

The strategic impetus for implementing an automated RFQ information chasing system is grounded in the pursuit of superior execution quality and operational resilience. For an institutional trading desk, the effectiveness of its price discovery process directly correlates with its profitability and risk management capabilities. A manual, communication-heavy RFQ process introduces significant latencies and potential for human error, both of which erode execution alpha.

The automation of this workflow is a strategic decision to industrialize the sourcing of off-book liquidity, ensuring that the process is fast, repeatable, and, most importantly, measurable. The central strategy is to create a competitive auction environment for every large trade, maximizing the number of dealers who provide a quote within a specified timeframe.

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From Manual Friction to Automated Velocity

The traditional approach to managing multiple RFQs is fraught with operational drag. It involves a trader toggling between various communication systems ▴ terminals, chat applications, email ▴ to solicit quotes and follow up with dealers. This fragmentation of communication channels is a primary source of inefficiency and information leakage. An automated system centralizes this entire process onto a single platform, creating a unified conduit for all RFQ-related traffic.

This centralization is the first step in transforming the workflow from a series of disjointed manual tasks into a cohesive, automated sequence. The strategic advantage gained is a dramatic reduction in the “time-to-quote,” the critical interval between initiating an RFQ and receiving a comprehensive set of competitive prices.

A centralized, automated system transforms the fragmented, high-friction task of manual quote solicitation into a streamlined, low-latency data collection process.

The chasing mechanism itself is a key strategic element. By codifying the follow-up process, the system imposes a level of discipline on the quoting timeline that is difficult to achieve manually. A trader might be hesitant to repeatedly ping a dealer for a quote, but an automated system can do so based on pre-agreed service level expectations.

This persistence ensures that the firm’s trading intentions are consistently represented to its network of liquidity providers, increasing the probability of receiving a response from a wider range of participants. This broadens the competitive landscape for each trade, which is a foundational principle of achieving best execution.

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Comparative Workflow Analysis

To fully appreciate the strategic shift, a direct comparison of the manual and automated workflows is instructive. The differences highlight the elimination of non-value-added steps and the introduction of data-centric capabilities.

Table 1 ▴ Manual vs. Automated RFQ Workflow Comparison
Process Stage Manual RFQ Workflow Automated RFQ Chasing System Workflow
Initiation Trader manually contacts dealers via multiple chat/voice channels. Trader enters RFQ parameters into a single interface; system broadcasts to all selected dealers simultaneously.
Monitoring Trader maintains a mental or physical checklist to track responses. System dashboard provides real-time status of all outstanding quotes.
Information Chasing Trader manually sends follow-up messages to non-responsive dealers at their discretion. System automatically sends pre-configured chaser alerts based on time-based rules.
Quote Aggregation Trader manually copies and pastes quotes from various sources into a spreadsheet for comparison. System automatically aggregates all incoming quotes into a standardized, comparable format.
Data Capture Data capture is often incomplete, inconsistent, and requires manual entry for post-trade analysis. All actions, timestamps, and quotes are automatically logged for compliance and TCA.
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Enhancing Counterparty Relationship Management

An automated system also provides the raw data needed for a more quantitative approach to managing relationships with liquidity providers. By systematically tracking metrics such as response rates, response times, and quote competitiveness, the trading desk can develop a precise, data-driven understanding of each dealer’s performance. This allows for a more strategic allocation of RFQ flow.

Dealers who are consistently responsive and competitive can be prioritized, while those who are not can be engaged in data-backed conversations about improving their service levels. This transforms the relationship from one based on subjective impressions to one grounded in objective performance metrics, fostering a more efficient and productive partnership for both parties.

  • Performance Analytics ▴ The system’s ability to log every interaction provides a rich dataset for analysis. Key metrics include hit rates (the percentage of quotes that result in a trade), average spread to mid-market, and the time taken to respond.
  • Strategic Flow Allocation ▴ Armed with this data, the desk can create a tiered system for its liquidity providers. Top-tier providers receive the first look at new RFQs, creating a virtuous cycle where the best performers are rewarded with more opportunities.
  • Compliance and Auditability ▴ The comprehensive audit trail generated by the system is a critical component of a modern compliance framework. It provides regulators with a clear, time-stamped record of the steps taken to achieve best execution for every trade.


Execution

The execution of a project to implement an automated RFQ information chasing system is a multi-faceted undertaking that spans technology, process engineering, and counterparty integration. It requires a systems-level approach that considers the entire lifecycle of a request for quote, from its inception in the trader’s mind to its final execution and post-trade analysis. The objective is to build a robust, low-latency, and highly reliable piece of market infrastructure that becomes an integral part of the firm’s trading apparatus. This is not merely the deployment of a new software application; it is the re-architecting of a core business process.

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The Operational Playbook for Implementation

A successful implementation follows a structured, phased approach. Each phase builds upon the last, ensuring that the final system is well-specified, technically sound, and fully integrated into the trading desk’s daily operations. This playbook provides a high-level roadmap for navigating the complexities of the implementation process.

  1. Requirements Definition and Scoping ▴ This initial phase is critical for defining the precise functional and non-functional requirements of the system. It involves intensive collaboration between traders, compliance officers, and technologists. Key activities include mapping out the existing RFQ workflow, identifying its specific pain points, and defining the target state. The output of this phase is a detailed specification document that will serve as the blueprint for the entire project.
  2. Technology Stack Selection ▴ With the requirements defined, the next step is to select the appropriate technologies. This involves decisions on everything from the programming languages and frameworks for the application logic (e.g. Java, Python) to the messaging middleware for handling real-time communication (e.g. Kafka, RabbitMQ) and the database for storing state and historical data (e.g. a time-series database like InfluxDB or a relational database like PostgreSQL). The choice between building a custom solution versus licensing a third-party product is a key strategic decision at this stage.
  3. System Development and Configuration ▴ This is the core engineering phase where the system is built or configured. For a custom build, this involves developing the various microservices that will handle RFQ initiation, state management, the chasing rules engine, and connectivity to dealer APIs. If a vendor solution is chosen, this phase focuses on configuring the platform to meet the specific requirements defined in the first phase, including setting up the chasing rules and integrating with internal systems.
  4. Integration and Testing ▴ The system must be seamlessly integrated with the firm’s existing trading infrastructure, most notably its Order Management System (OMS) and Execution Management System (EMS). This requires developing or configuring APIs to ensure that trade data can flow smoothly between systems. A rigorous testing phase is then conducted, including unit tests, integration tests, and user acceptance testing (UAT) with the trading desk to ensure the system behaves as expected under a variety of market conditions.
  5. Deployment and Post-Launch Monitoring ▴ The final phase involves deploying the system into the production environment. This is typically done in a phased manner, starting with a pilot group of traders and a limited set of dealers. Continuous monitoring of the system’s performance, including latency, uptime, and the effectiveness of the chasing rules, is essential for ensuring its ongoing stability and value.
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Quantitative Modeling and Data Analysis

The value of an automated RFQ chasing system is ultimately demonstrated through data. The system itself becomes a rich source of quantitative information that can be used to optimize trading strategies and manage dealer relationships. The following tables illustrate the types of data that such a system should be designed to capture and analyze.

An automated RFQ system’s true power lies in its ability to transform unstructured communication into a structured dataset, enabling rigorous quantitative analysis of execution quality.
Table 2 ▴ RFQ Chasing System Performance KPIs
Metric Description Formula / Example Strategic Importance
Dealer Response Rate The percentage of RFQs sent to a dealer that receive a valid quote. (Quotes Received / RFQs Sent) 100 Measures dealer engagement and reliability.
Average Time to Quote (TTQ) The average time elapsed between sending an RFQ and receiving a quote from a dealer. Avg(Quote Timestamp – RFQ Timestamp) Identifies fast and slow responders, crucial for time-sensitive trades.
Chase Effectiveness Rate The percentage of chaser messages that result in a quote being received shortly thereafter. (Quotes after Chase / Chases Sent) 100 Validates the effectiveness of the automated follow-up protocol.
Quote Competitiveness Score A measure of how close a dealer’s quote is to the best quote received (the “touch” price). Avg((Dealer’s Price – Best Price) / Best Price) Quantifies the price quality of each dealer’s flow.
Hit Rate The percentage of a dealer’s quotes that are ultimately executed. (Trades Executed / Quotes Received) 100 Indicates the overall competitiveness and utility of a dealer’s pricing.
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System Integration and Technological Architecture

The technological foundation of an automated RFQ chasing system must be robust, scalable, and highly available. It is a critical piece of trading infrastructure, and any downtime can result in missed trading opportunities and significant financial loss. The architecture is typically composed of several key components working in concert.

  • Core Application Server ▴ This is the brain of the system, housing the business logic for managing RFQ lifecycles, executing the rules-based chasing engine, and aggregating incoming quotes. It needs to be built for high throughput and low latency.
  • Messaging Bus ▴ A high-performance messaging system like Apache Kafka or a similar technology is essential for handling the real-time flow of RFQ requests, quotes, and chaser notifications between the core application and various connectivity adapters.
  • Connectivity Adapters ▴ These are specialized modules that handle the communication with external systems. This includes adapters for connecting to dealer APIs (often using the FIX protocol or proprietary REST APIs), as well as adapters for integrating with the firm’s internal OMS/EMS.
  • Database ▴ A combination of database technologies is often employed. A relational database (e.g. MySQL, PostgreSQL) is used to store configuration data and transactional information, while a time-series database is ideal for storing the vast amounts of performance data (like quote timestamps) needed for quantitative analysis.
  • User Interface (UI) ▴ A web-based UI is provided for traders to initiate RFQs, monitor their status in real-time, and view aggregated quote ladders. A separate UI is often available for administrators to configure the system, manage user access, and define the chasing rules.

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References

  • Wang, K. Wang, Y. & Li, X. (2015). An automated request for quotation (RFQ) generation system for efficient procurement. Proceedings of the 2015 International Conference on Service Systems and Service Management.
  • Oboloo. (2023). RFQ Process Automation ▴ Efficiency in Quotation Requests. Oboloo.
  • Kumar, S. & Singh, R. (2022). RFQ Procurement Management System. International Journal of Engineering, Science and Technology, 8 (3), 45-54.
  • AutoRFP.ai. (2025). Speed Up Your Bids ▴ The Power of Automated RFP Responses. AutoRFP.ai.
  • Kavida.ai. (2024). Automating Your RFQ Process With Agent PO. YouTube.
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Reflection

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The System as a Data Refinery

Implementing an automated RFQ information chasing system is an exercise in building a data refinery, not just a communication tool. Every interaction, every timestamp, and every price point is crude oil, flowing in from the disparate wells of the dealer network. The system’s true, long-term value is its ability to refine this raw data into high-grade fuel for the firm’s decision-making engine. It provides the empirical evidence needed to answer fundamental business questions ▴ Who are our most valuable liquidity partners?

Where are our execution workflows breaking down? How can we systematically reduce information leakage and adverse selection? The architecture you build today becomes the source of the strategic insights you leverage tomorrow. It is the foundation of a learning organization, one that replaces anecdotal evidence with a rigorous, quantitative understanding of its own operational performance in the market.

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Glossary

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Information Chasing System

Information chasing in multi-dealer RFQs is a game of balancing competitive tension against strategic information leakage.
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Liquidity Providers

Non-bank liquidity providers function as specialized processing units in the market's architecture, offering deep, automated liquidity.
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Automated System

Integrating pre-trade margin analytics embeds a real-time capital cost awareness directly into an automated trading system's logic.
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Best Execution

Meaning ▴ Best Execution is the obligation to obtain the most favorable terms reasonably available for a client's order.
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Information Chasing

Information chasing in multi-dealer RFQs is a game of balancing competitive tension against strategic information leakage.
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Automated Rfq

Meaning ▴ An Automated RFQ system programmatically solicits price quotes from multiple pre-approved liquidity providers for a specific financial instrument, typically illiquid or bespoke derivatives.
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Rfq Information

Meaning ▴ RFQ Information comprises the structured data payload exchanged during a Request for Quote process, encapsulating all parameters necessary for a liquidity provider to generate a precise price for a specific digital asset derivative instrument.
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Chasing System

Information chasing in multi-dealer RFQs is a game of balancing competitive tension against strategic information leakage.
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Chasing Rules

Information chasing in multi-dealer RFQs is a game of balancing competitive tension against strategic information leakage.
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Execution Management System

Meaning ▴ An Execution Management System (EMS) is a specialized software application engineered to facilitate and optimize the electronic execution of financial trades across diverse venues and asset classes.
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Order Management System

Meaning ▴ A robust Order Management System is a specialized software application engineered to oversee the complete lifecycle of financial orders, from their initial generation and routing to execution and post-trade allocation.
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Fix Protocol

Meaning ▴ The Financial Information eXchange (FIX) Protocol is a global messaging standard developed specifically for the electronic communication of securities transactions and related data.